Privacy Policy

Last Updated: October 16, 2026

Victoria Rose Retreats respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, subscribe to updates, book a retreat, make a contribution, or apply for a scholarship.

1. Information We Collect

We may collect the following information:

Contact information: Name, email address, phone number, and information provided through inquiries or registration forms.
Booking information: Retreat selections, accommodation preferences, reservation details, payment status, and information necessary to organize your retreat experience.
Travel and participation information: Information you provide regarding travel arrangements, emergency contacts, dietary preferences, food allergies, accessibility needs, or other participation requirements.
Scholarship information: Application responses and information voluntarily submitted to help us evaluate scholarship eligibility.
Payment information: Transaction details processed through our payment providers. We do not directly store complete payment card numbers.
Website information: Technical information that may be collected automatically, including IP addresses, browser and device information, website interactions, and cookies.

We ask that you provide only information reasonably necessary for your inquiry, application, booking, or participation.

2. How We Use Your Information

We use personal information to:

Respond to inquiries and communicate with you.
Process bookings, payments, contributions, and refunds.
Coordinate retreat accommodations, meals, and activities.
Address dietary, accessibility, and other participation needs.
Administer scholarship applications and the Journey to Healing Fund.
Send booking confirmations, important retreat updates, and other service-related communications.
Send promotional emails when you have subscribed or when otherwise permitted by law.
Maintain business records, improve our website, and comply with legal obligations.

You may unsubscribe from marketing emails at any time. Unsubscribing does not prevent us from sending necessary communications about an existing reservation.

3. Sharing Your Information

Victoria Rose Retreats does not sell or rent personal information.

We may share information with service providers and retreat partners when reasonably necessary to operate our business or provide services you request.

These may include:

Website hosting, email, booking, and payment-processing providers.
Retreat accommodations and hospitality providers, including Casa Tara in Mexico.
Retreat facilitators, transportation providers, and activity providers when relevant to your reservation.
Professional service providers assisting with accounting, administration, or legal compliance.

We share information appropriate to the services being provided and seek to limit unnecessary disclosure of sensitive personal information.

We may also disclose information when required by law or reasonably necessary to protect legal rights, safety, or security.

4. Health, Dietary & Accessibility Information

To help coordinate a safe and comfortable retreat experience, we may ask participants to provide information about food allergies, dietary restrictions, accessibility needs, physical limitations, or other relevant health-related concerns.

This information is used to assess and coordinate reasonable participation needs and, where necessary and legally permitted, may be shared with appropriate retreat personnel or service providers.

We do not use information submitted about health conditions, dietary restrictions, or accessibility needs for unrelated advertising purposes.

Additional privacy rights and protections may apply to consumer health information under Washington law.

5. International Retreats & Data Transfers

Because Victoria Rose Retreats organizes international retreats, certain information may be shared with service providers located outside the United States, including retreat venues in Mexico.

Information shared internationally may be subject to different privacy and data-protection laws.

We aim to limit international disclosures to information reasonably necessary to arrange and provide the services requested by participants, subject to applicable law.

6. Photography & Video

Photography and video recordings may be taken during Victoria Rose Retreats experiences for documentation, website content, social media, and promotional purposes.

The terms governing participant photography, recording, and promotional media use are provided in the Retreat Participation Agreement presented during booking.

Personal information associated with identifiable photographs or videos will be handled in accordance with applicable law and the relevant participation agreement.

7. Cookies & Website Technologies

Our website, hosted through Squarespace, may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity, and improve website performance.

Integrated third-party services may also use cookies or similar technologies according to their own privacy policies.

Where required by applicable law, visitors will be provided with appropriate choices regarding nonessential cookies.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, administer reservations and scholarships, maintain financial and business records, comply with legal obligations, and resolve disputes.

Retention periods depend on the type of information and the reason it was collected.

We will honor applicable deletion requirements and retain information only where permitted or required by law.

9. Data Security

We take reasonable precautions to protect personal information from unauthorized access, misuse, or disclosure.

We also rely on third-party service providers to maintain appropriate security measures for the information they process.

No method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

10. Your Privacy Choices & Rights

You may contact us to request access to, correction of, or deletion of personal information we maintain about you.

Depending on applicable law, you may also have rights concerning sensitive or health-related information, including the ability to withdraw certain permissions or request information about disclosures.

We may need to verify your identity before responding to a request. Certain information may be retained where legally required or permitted.

To submit a privacy request, email info@victoriaroseretreats.com.

11. Third-Party Websites

Our website may contain links to independent websites, payment services, social media platforms, or other external resources.

We do not control the privacy practices of these independent services. We encourage you to review their privacy policies before providing personal information.